Free Delivery & Returns

Shipping Policy

 

1. Order Processing Time

• All orders are processed within 1–2 business days (excluding weekends and public holidays).

• You will receive a confirmation email once your order has been processed and shipped.

2. Shipping Methods & Delivery Time

• Standard Shipping (UK): 3–5 business days after processing.

• Express Shipping (UK): 1–2 business days after processing.

• International Shipping: 5–14 business days (Delivery times may vary by destination) after processing order.

3. Shipping Rates

• Shipping costs are calculated at checkout based on your location and selected service.

• Free standard shipping on orders over £100 (UK only).

4. Tracking Your Order

• Once your order is shipped, we will provide a tracking number via email.

• You can track your shipment on the carrier’s website.

5. Customs, Duties & Taxes (for International Orders)

• International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

• Mouton Leather Store is not responsible for delays caused by customs clearance.

6. Shipping Address Accuracy

• Please ensure your shipping address is correct at the time of order.

• We are not liable for lost shipments due to incorrect or incomplete addresses.

7. Delays & Issues

• While we strive for timely delivery, delays may occur due to unforeseen circumstances (e.g., weather, customs).

• If you experience issues with delivery, please contact us at info@moutonleather.com